Effective Date: 2025-11-24
At Wasthra Ceylon Pvt Ltd, we take pride in crafting products that are sustainable and thoughtfully made. However, if you’re not satisfied, please refer to our return and refund policy below:
- Eligibility
- Returns accepted within 7 days of delivery for unused and unopened items.
- Due to the hygienic nature of some items (e.g., Nari eco pads), these are non-returnable unless damaged.
- Process
- Contact us at [insert email or phone] with order details and reason for return.
- Once approved, return the item to our designated address. You are responsible for return shipping.
- Refunds
- Refunds will be processed within 7–14 business days after we receive and inspect the item.
- Shipping fees are non-refundable unless the error is on our part.
- Exchanges
Damaged or defective items may be exchanged. Please provide photo evidence within 48 hours of delivery.
